Psyter Privacy Policy:

We will detail below the privacy policy of using Psyter.

1. Psyter requires users to provide personal information to be added to their registered profiles and electronic medical records. This information is saved for the following reasons:
   1. To create an online profile of each service user on Psyter.
   2. To enable us to contact you for important updates or in cases of emergency.
   3. The screening or initial assessment of each user.
   4. To facilitate the matching of service users with the care providers more likely to help them.
   5. Continued assessment by the care provider.
   6. Appointment booking.
   7. Processing service payment.
   8. To help improve the service provided to you.


2. Information security is one of our priorities on Psyter, and it follows from the principles of treatment confidentiality and respect of personal privacy. We focus on protecting service user data both from an internet security standpoint and by adhering to requirements of international data protection standards for compliance on patients’ data and privacy. The video and text shared by users with their therapists are encrypted, and the information on their electronic health records are only accessed by the responsible mental health professional.
   Specific information may be used in cases of emergency to guarantee the safety of service users or anyone else.


3. The payment information provided on Psyter by service users will be saved and used to process the payment for booked appointments or sessions.